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Returns & Exchange

support@tjori.com        

+1-215-970-7006 (US)

+91-8527177449        

TJORI RETURNS & EXCHANGE POLICY

All apparel products are made on order and can be returned or exchanged with any other products on the website within 10 days of delivery. However, since these products are made on order, they are not eligible for a refund.


All jewelry products are made on order and can be returned or exchanged with any other products on the website within 10 days of delivery. However, since these products are made on order, they are not eligible for a refund.


All footwear products are made on order and can be returned or exchanged with any other products on the website within 10 days of delivery. However, since these products are made on order, they are not eligible for a refund.


All products in the accessories (bags and dupattas) category are made on order and can be returned or exchanged with any other products on the website within 10 days of delivery. However, since these products are made on order, they are not eligible for a refund.


All products in home category can not be returned or exchanged for any other products on the website in case of damage. Since these products are made on order, they are not eligible for a refund. We are not responsible for any damage that happens in transit and the cost will not be borne by Tjori.


All products on sale are not eligible for exchange or refund. In case of any size issue a cerdit voucher with no expiry time can be arranged which can be used for future orders.


Our personal care products have been created with organic and Ayurvedic ingredients to bring you joy. If you are unhappy with the products you purchased from us, we will gladly accept your returned items for exchange with any other products on the website. However, we suggest that you do a patch test of the product on the most sensitive part of your hand and if it doesn't suit you, get in touch with us for a return/exchange within 10 days from the date of purchase, only if the product is unused. Personal care products are not eligible for pick-up service.


We will issue a credit voucher with lifetime validity against the returned item(s), which can be used for your future purchases.


We are always there to help and you can write to us at support@tjori.com or speak to us at +91-8527177449 if you are not happy with the product you have received.


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