Shipping
Tjori ships to any street address in the United States, including Alaska and Hawaii, and Canada. We ship orders via UPS, FedEx, United States Postal Service, our White Glove delivery service, and multiple local carriers in Canada including Canada Post and UPS. Tjori does not ship to PO Boxes or APO addresses. We currently do not ship to any of the U.S. Territories such as Puerto Rico.
Please refer to our shipping rates below:
U.S. Shipping Charges (48 States)
UP TO $50.00 - $9.99
$50.01 - $100.00 - $14.99
$100.01 - $150.00 - $19.99
$150.01 - $200.00 - $24.99
Above $200 Free Shipping
Handling fees may apply. Additional $25 per order to HI, AK.
ANY CUSTOMS DUTIES AND TAXES THAT ARE ASSESSED BY THE RELEVANT AUTHORITIES MUST BE BORNE BY THE CUSTOMER.
Shipping times will vary, as some items are shipped directly from the manufacturer
Your purchases may come from various locations, and may arrive to you in more than one package, but only one delivery fee is charged for your entire order, based on the shipping rate chart for small package shipping
An email notification will be sent to you when your packages or furniture have shipped that includes tracking information. Tjori is obligated by law to collect sales tax on shipping and handling fees associated with taxable orders shipping to New York, New Jersey and Canada addresses
We use the fastest mode of shipping to the USA and Canada on all our products. All products are dispatched from our processing center in New Delhi, India and are dispatched in minimum possible time
Furniture orders, when needed, will be delivered by White Glove delivery and may take longer to arrive than a UPS shipment. Our White Glove Delivery service will contact you via phone or email to schedule your furniture delivery. There is no White Glove shipping to Alaska or Hawaii
THE CHARGES FOR WHITE GLOVE DELIVERY ARE BELOW:
1 Item $200
2 Items $250
3 or more items $350
At Tjori, we care! And that is why we partner with the best logistics partners to ensure fast and timely delivery of the products to you. Our logistics partners include DHL, Blue Dart, EMS and DTDC. In India, we offer free shipping on all orders.
Shipping times vary for products depending upon the process involved in the making. Each designer, craftsman and artisan's process is unique, shipping times may vary. Most items in stock are shipped within 1 business day of receiving the order. You can expect these to be delivered within 3-5 business days in major metro cities and can take anywhere between 6-12 days for other locations, once you receive an order confirmation from us. Look for shipping info on the product page for individual shipping times.
Our logistics partners will be able to deliver the shipment to you between Monday through Saturday: 9am to 7pm. Working days exclude public holidays and Sundays. Delivery time is subject to factors beyond our control including unexpected travel delays from our courier partners and transporters due to weather conditions and other political situations.
As soon as your package ships, we will email you your package tracking information.
CANCELLATIONS
- Due to the unforseen circumstances, if you wish to cancel your order you could contact us within 24 hours of confirming the order.
- Contact us through our email on support@tjori.com. No instagram direct messages (DM) will be considered.
- If you choose to cancel your order post the 24 hour mark, we won't be able to ensure any refund, as the production for the same would have begun and our artisans begin working tirelessly to help build your order, so that the order is made as quickly as possible and delivered to you.